Returns & Exchanges
We want you to love your Friday Pattern Company experience, which is why we offer a 30-day window for returns on physical goods in their original, uncut condition. Please note that due to their nature, digital sewing patterns are non-refundable once downloaded.
Return Process
- 1.Check Eligibility
Ensure your physical pattern or kit is unopened, uncut, and in its original packaging within 30 days of the delivery date.
- 2.Initiate Request
Email our support team with your order number and the items you wish to return to receive a return authorization and shipping instructions.
- 3.Pack and Ship
Securely package your items to prevent damage during transit and ship them back to our studio using your preferred tracked carrier.
- 4.Receive Refund
Once we receive and inspect your return, we will issue a refund to your original payment method, excluding original shipping costs, within 5-7 business days.
